We just wanted to pass on our personal thanks to Keith, Toni & Natalie for making our day out on Friday 9th August 2019 absolutely memorable. Keith just kept on finding whales for everyone to enjoy all day and his personalised, cheery, yet fact-filled commentary was great and not hype-filled tourist rhubarb we have experienced on another Whale Watching trip further south. Toni and Natalie were very passionate about their work and this was clearly evident especially with their enthusiasm for ‘calling up’ the whales. Your food on board was both plentiful and amazing.
My Wife was especially grateful for the extra care and concern shown by Natalie for Robbie’s mobility around the boat as she took a tumble last year on Tangalooma during her 70th birthday and has lost a lot of confidence on her feet since and she was very impressed by Natalie’s mindfulness. Toni & Natalie both ensured all guests had the best experience possible and made every effort to assist the one poor German Lady who struggled the whole day with motion sickness. Keith made sure the Vessel as stable as possible during our lunch break to minimise upset, which was a really good effort with the swell & chop that was about. I commented to my Wife about the excellent condition & general presentation of the Vessel too, as a former boat owner, I know how very hard it is in a marine environment especially when used daily to keep things looking fresh and free from old stale boat aromas.
In short, your team are awesome and we would love to come back again and will recommend Freedom to others as we have already done on Trip Advisor.
Many thanks again for a great experience, keep up the good work.
Phil & Robyn Mackenzie